Amman
Jordan · GMT+3
HQ — strategy, AI & production
+962 79 179 2129
WhatsApp us— Contact
We weave brands on the edge of creativity. Pick whichever route suits what you have to say — a half-formed idea on WhatsApp is as welcome here as a tender document by email.
WhatsApp
+962 79 179 2129
The fastest route, and the one most work here starts on. Send a voice note if it is easier than typing it.
Email
[email protected]
For anything with an attachment — a deck, a brand book, a tender document, a set of photographs.
The brief form
Four steps
Answers the questions we would have asked anyway, then sends itself to WhatsApp or email — the same two inboxes, with the awkward part already done.
Or scroll — the same four steps are on this page, open, no modal.
— The studios
Amman and Sarajevo, an hour apart on the clock
Two rooms, one studio. In practice it means a note sent at the end of one working day is picked up at the start of another, and that a Gulf brief and a European one both land somewhere that has shipped in that market. From the FAQ: “Where are you, and does it matter?”
Sarajevo
Bosnia & Herzegovina · GMT+2
Design & campaign studio
By appointment
Email the studioMost work runs remotely; both cities take meetings in person. Arabic and English come out of Amman, Bosnian and English out of Sarajevo — written in the language, not translated into it. From the FAQ: “Do you actually work in Arabic, or just translate?”
— Contact
Tell the machine what you are making. A human answers — fast, and in your language.
What brings you to the loom?
— After you send
Four things happen, and none of them is an invoice
The gap between sending a brief and starting work is where most studios go quiet. Here is the whole of it, in order, with the source of every promise named underneath.
01
It lands in a real inbox
Nothing is stored on this site and there is no ticket queue. The form composes your brief and opens it in WhatsApp or your mail app, so what arrives is a message from you to a person — you can read it, and edit it, before it sends.
How the form actually works
02
A call about the business
A 30-minute call about the business, not the design. Then a written direction — what to do first, and what to ignore — yours to keep, and to take elsewhere if you want.
From “Not sure yet” in the eight needs
03
Dates and a price, in writing
You get the actual dates in writing with the quote, before anything starts. Project work is a fixed price agreed in writing before it starts, split across milestones — never billed by the hour.
From the FAQ: timelines and payment
04
Then it starts
A rough shape for scope and time before any commitment. Nothing is committed before that shape is agreed, and the first station of the process is Intent — the brief gets interrogated until the real problem shows itself.
From “Not sure yet” in the eight needs
You will not be quoted by the hour
Project work is a fixed price agreed in writing before it starts, split across milestones — never billed by the hour, so a slow week is LOOM’s problem and not your invoice. The Machine is month to month with no minimum term and no retainer, cancellable whenever it stops earning its keep. Workshops are per seat, invoiced per cohort. The 3D models are the one thing you can buy on the spot: the first is free, the rest are 2 JOD each, paid by CliQ and confirmed on WhatsApp.
You will not be sold a rebuild you do not need
Yes, and it usually makes things cheaper rather than more expensive. An existing identity is a constraint LOOM works inside, not a reason to start over — plenty of projects here are a content engine bolted onto someone else’s brand, or a rebuild of a site whose identity stays untouched. If starting over genuinely is the right call, you will be told why before you are quoted for it.
Writing to join rather than to hire? Same two addresses, different subject line — the open roles are directly below.
— Careers
Show us what you’ve made. A reel, three links, whatever proves it — that comes first.
Then tell us what you studied.
04 open roles Amman & Sarajevo
Open
Open
Open
Open
None of the four? Send it anyway.
One link to the work beats a page of adjectives.
